Support
Find instant help for WP Cloud Plugins with all resources in one place. Do you want to speak someone directly, just create a ticket and we do our best to help you out!
Pre-Sale Questions
Can't find your answer?
Documentation
If you are brand new to the software you’re in the right place to start learning.
Video tutorials
The playlist includes a range of videos that cover everything from basic features to advanced integration examples, frequently asked questions and even WooCommerce configurations.
Video tutorials
The playlist includes a range of videos that cover everything from basic features to advanced integration examples, frequently asked questions and even WooCommerce configurations.
Frequently Asked Questions
Unfortunately it’s not possible to get a trial version of the plugin. However, you can use the online sandbox to play around with all the plugins. You can also check out the demo pages and documentation to see how the plugin works and feels. If you have specific questions about the functionality, feel free to create a support ticket using the Help button at the bottom of your screen and we’ll be happy to answer them!
WP Cloud Plugins comes with extensive documentation to help you get started. In case you will have some questions do not hesitate to use our online support to open a ticket. With a purchase of one of our plugins, you will receive premium class support period of half a year completely free of charge and will be able to extend it later.
Support for the items includes
- Responding to questions or problems regarding the plugin and its features
- Assistance with reported bugs and issues
- Investigating conflicts with other WordPress plugins
- Providing updates to ensure compatibility with new software versions
Item support does not include
- Customization and installation services
- Support for third party software, themes and plug-ins
- Solving complicated conflicts with plugins using other API libraries versions
To get after sale support you should open a support ticket in our help center.
WP Cloud Plugins are updated on regular basis and as an owner of the license, you will receive all updates for a lifetime completely free of charge.
Our plugins works with any properly coded WordPress theme with no problems – it is designed to adjust to any theme as much as possible. If you still encounter compatibility issues with your theme, just let us know!
The Envato Marketplace which exclusively sells the WP Cloud Plugins offers Regular Licenses and Extended Licenses for the plugin. Both Licenses are a 1-time purchase, single domain and come with unlimited updates & 6 months of free support.
Regular License vs Extended License
You will need an Extended License when the plugin is used on a section of your site which is accessible by paying users (e.g. via memberships, subscriptions, product purchases, etc…). If the plugin is only used on a free accessible section on your site, a Regular License is the one you are looking for.
What are you waitin' for?
Feel free to explore the possibilities and limitations of our plugins to see if it fits your needs!